Complaints, Content Removal, and Appeals

General complaints are targeted for review and resolution within five business days. A complete valid notice from a depicted person or authorized representative concerning non-consensual intimate content or a digital forgery enters Feverhub's dedicated 48-hour process, measured from receipt of the valid notice in UTC. Urgent material may be restricted before review completes.

The 48-hour process includes receipt and triage, a 24-hour legal and evidence checkpoint, a 36-hour escalation checkpoint, a 44-hour pager escalation, and a final decision or documented legal hold by the 48-hour deadline. Missing information does not delay urgent protective action, but the valid-notice clock starts only after the required signature, contact, location information, reporter capacity, and good-faith non-consent statement are complete.

Review may include restricting content, checking publication history and consent, identity, age, ownership, or rights records, requesting lawful information, and recording the decision, rationale, reviewer, and completion date.

A person depicted, imitated, or represented may request removal at any time if consent was absent, exceeded, withdrawn where legally effective, or void under applicable law. If required consent cannot be established, the content will be removed with immediate effect.

A qualified person who did not make the original decision reviews an appeal. Continued depicted-person consent disputes may be referred to a qualified independent neutral body at Feverhub Inc's expense. Disputed content remains unavailable during appeal or neutral review unless law requires otherwise. See the dedicated appeal form.

If content safety stopped one of your own creations from publishing, use the publication-block appeal. Open it from the blocked notice in your studio so the case is tied to the exact creation; the reviewer who recorded the block cannot decide the appeal.

Email support@feverhub.com, or use the CCBill complaint and content-removal form.